Shifts, Scheduling & Hours Tracking

Create and manage volunteer shifts with ease. Schedule recurring shifts, track hours, send reminders, and build accountability.

Creating Shifts

Shifts are specific time slots for roles. They're where volunteers actually sign up and work.

To create a shift:

1. Navigate to Volunteers > Shifts

2. Click Create Shift

3. Enter shift details:

   • Opportunity: Select which opportunity this shift belongs to
   • Role: Which role(s) need to be filled
   • Date: When the shift happens
   • Start time: When work begins
   • End time: When work ends
   • Location: Where the shift takes place (optional, if not in opportunity)

4. Define slot allocation:

   • Slots needed: How many volunteers for this shift
   • Role breakdown (optional): Specify how many for each role (e.g., 3 Gallery Hosts, 1 Shift Lead)

5. Click Create

Your shift is live and volunteers can sign up.

Tip: Shift duration is key. 4-hour shifts balance volunteer commitment and your operational needs.

Recurring Shifts

For ongoing opportunities like weekly gallery sitting, create recurring shifts once.

To create recurring shifts:

1. Click Create Shift

2. Choose Recurring shift

3. Enter:

   • Opportunity & Role: Which opportunity
   • Days: Which days of the week (e.g., Saturday & Sunday)
   • Time: Shift hours (e.g., 12pm–4pm)
   • Duration: How long to repeat (e.g., "Every week until Dec 31, 2026")

4. Click Create Series

Crafted Call automatically generates all individual shifts.

Example: Weekly Gallery Sitting