Full volunteer management (shifts, hours tracking)
Advanced analytics (custom reports, exports)
1099 tax reporting
API access for integrations
Dedicated email support with 24-hour response
Storage: 100 GB
Feature limits:
Jurors: Unlimited
Membership tiers: Unlimited
Volunteer opportunities: Unlimited
Rental spaces: Unlimited
Email recipients per campaign: 100,000
Best for: Large galleries, museums, multi-location organizations, complex operations
Premier Plan
White-label and maximum customization for the largest organizations.
Price: Custom pricing (contact sales)
Everything in Professional, plus:
Custom branding and domain (white-label)
Dedicated account manager
Training and onboarding support
Advanced integrations (custom API, webhooks)
SSO (single sign-on) authentication
Custom reporting and analytics
Priority support (phone, email, Slack)
99.9% uptime SLA
Best for: Museums, major galleries, multi-location networks, enterprise requirements
Feature Limits Explained
Understanding feature limits helps you choose the right plan.
Calls & Exhibitions
Number of active calls (open for submissions) or exhibitions simultaneously.
Free: 1
Starter: 3
Growth+: Unlimited
Example: You can have 3 open calls during the application period, then close them and open 3 new ones. No limit on total created, only active at once.
Submissions
Maximum submissions your organization can receive in a year.
Free: 25
Starter: 500
Growth: 2,000
Professional+: Unlimited
Exceeded your limit? Upgrade and you gain access immediately.
Admin Accounts
Number of people on your team who can manage the platform.
Free: 1
Starter: 3
Growth: 10
Professional+: Unlimited
Each admin gets a login and can manage calls, submissions, payments, and team settings (depending on their role).
Jurors
Number of people who can review and rate submissions.
Free: 1
Starter: 5
Growth: 20
Professional+: Unlimited
Jurors view submissions, score them, and provide feedback. More jurors = faster review process for larger calls.
Membership Tiers
Number of different membership levels you can offer.
Starter: 1 (e.g., only "Supporter")
Growth: 5 (e.g., Supporter, Patron, Premier, plus 2 custom)
Professional+: Unlimited
Each tier has different pricing and benefits (discounts, perks, access).
Storage
Total GB of file storage for images, PDFs, and documents.
Free: 500 MB (0.5 GB)
Starter: 5 GB
Growth: 25 GB
Professional: 100 GB
Premier: Custom
Example: A 5 MB artwork image uses 5 MB of storage. A 500-submission call with 3 images each uses ~7.5 GB.
Tip: Full-quality images are recommended for galleries. Budget 5–10 MB per submission (multiple images).
Upgrading Your Plan
Upgrading is simple and takes effect immediately.
To upgrade:
Go to Settings > Billing
Click Upgrade Plan
Select the new plan
Review the price difference
Choose billing cycle (monthly or annual)
Click Confirm Upgrade
Prorating:
If you upgrade mid-month, the system prorates:
New monthly fee: Adjusted for remaining days
Credit applied: Any overpayment for the old plan
Total billed: Difference only
Example: Upgrade from Starter ($29/month) to Growth ($79/month) on the 15th:
Days remaining in month: ~15
Upgrade cost: ~$25
That amount is charged immediately; next full billing cycle resumes on schedule
Downgrading Your Plan
Downgrading is allowed but review the feature impact.
To downgrade:
Go to Settings > Billing
Click Change Plan
Select the lower plan
Review warning: "This plan limits features. See what you'll lose."
Click Confirm Downgrade
Important notes:
Downgrade takes effect at the end of your current billing cycle (not immediately)
If you exceed limits, you'll be notified 30 days before the change
Unused features are disabled but your data is preserved
Example: Downgrade from Professional (unlimited calls) to Growth (unlimited calls) = no problem. Downgrade to Starter (3 calls) with 8 open calls = must close 5 calls first
